Tapestry combines a very simple tablet application with a set of online services to help seniors and their families stay connected.
Glad you asked! There are several different dimensions to the Tapestry platform. At the heart of Tapestry is the ability to connect with family members who might use a range of today's technologies (e-mail, Facebook, etc), all with a single Tapestry account. With Tapestry you can, for example, receive Facebook photos shared by your children, without needing a Facebook account.
On top of this sharing capability Tapestry adds a range of other features, including: simplified e-mail for those who want the convenience of e-mail in a package that's easy to use and simple; simplified web browsing; standard applications such as a clock and weather; and a simple configurable application launcher for those who are interested in exploring the world of apps available on an Android tablet device.
No. They keep on using whatever they already use: laptop, mobile phone, PC, Mac, etc. Your Tapestry Simplicity account will let you communicate with anyone.
Family and friends need to register with us prior to sending emails to you via Tapestry.
We strive very hard to make Tapestry totally safe and secure. By asking family and friends to register with us we get to prove they are human, and not a spambot, scambot or anything malicious. It's a simple step that takes less than 20 seconds. We feel that this small inconvenience is well worthwhile if it means helping to keep our users safe.
Absolutely. Tapestry tablets are easy to carry around and will still show your photos even if you're away from home. We want you to be able to show it off!
Is there really anything simple about a PC? Virus protection, spam, passwords, software updates ... these are all things you don't need to worry about when you switch over to Tapestry.
At the moment Tapestry is invitation-only. If you're interested in being included in the program, please register your email address with us on the Tapestry home page.
We're big fans of the iPad, and for some seniors it's a great device. For many, however, it's not. The iPad is a general-purpose device designed for the widest possible range of users. This means that it has to provide the flexibility – and complexity – to support their needs. Need to support IMAP push for email? The iPad has a setting for that. Want to subscribe to your family's Facebook photos? Sure, but you'll need a separate app for it. Even worse, you'll need to hand the keys to your online privacy to Facebook. Do some of your family members use Google+ instead of Facebook? You'll need to sign up for a Google+ account as well.
With Tapestry you don't need to worry about any of these concerns. One account. All you need.
Absolutely. Tapestry provides a simplified interface for you to make everything easy, but it also lets you access the full features of the Android operating system very easily if you wish to. It's the best of both worlds: safety and simplicity along with flexibility and power when you need it.
At present printing photos from the tablet is not supported. If you'd like us to include this feature in the next version of Tapestry, please vote for it at our Support site.
At the moment the only supported language is English.
Absolutely! Tapestry is evaluating which languages we support next, and a big factor in this decision is the availability of good translating resources. If you'd be interested in helping us translate Tapestry into another language please contact us to let us know how you'd like to help.
You will need a wireless internet connection or a mobile 3G connection. If you’re not sure what this means, contact us and we can help. If you’re staying in a retirement village, ask your operations manager whether they have wireless internet – many of them provide this for free.
Tapestry will let you access existing email addresses using the standard email app on your Android tablet. The simplified Tapestry email client, however, only works with your Tapestry email address.
The Tapestry tablet application currently supports Android versions 3.1 and later.
The Tapestry web application runs in all modern browsers, including Chrome, Safari, Opera and Internet Explorer (version 8 or above).
Please check out our Pricing page for all pricing details. User accounts on Tapestry are free, and Tapestry has a range of pricing plans based on the size of your family.
If you just want to sign up for Tapestry so you can connect and share with your family, you just need a Tapestry Sharing account.
Simplicity accounts are for Tapestry users who want all of the simplicity that Tapestry can bring to their online life. Whether you want to access Tapestry on a tablet or via the web site, if you want to be able to receive photos from family members while retaining your privacy and security without needing to sign up for multiple social networks, or want the simplicity of a Tapestry email, then you need a Tapestry Simplicity account.
You bet! Just log in to your Tapestry account and change your plan under Account Settings.
All our plans offer annual billing, and the Standard and Advanced plans offer the option of monthly billing. You can pay by credit card online.
Tapestry will not deliver photos other messages to you unless the sender has already registered them with us and proved that they are human. Even then you need to allow them to communicate with you ... and the Tapestry system makes it very easy for you to manage who you know. We also do a bunch of things behind the scenes to ensure that you are never exposed to anyone you don't know.
No. Unlike a laptop or a PC, Tapestry is a safe, secure system. No more worrying about virus protection software, spyware, malware and other nasty stuff.
No. Tapestry takes all the hassle out of keeping your system up to date.
All Tapestry users have access to Tapestry Support, the place to go for all help, documentation, answers to technical questions and community support. We'll try our best to answer any question you have!
